CUSTOMER CARE

At Habal Studio, we are dedicated to providing exceptional customer care to ensure your satisfaction and build trust. Our Customer Care policy demonstrates our commitment to delivering reliable support and assistance. We have a knowledgeable and friendly team ready to help you with any questions or concerns you may have. Transparency and communication are key to us, and we want you to shop with confidence. Our policy provides detailed information about our company, services, and how to contact us. We value your trust and are here to provide personalized assistance to make your shopping experience with Habal Studio exceptional.

A）Personal Data

Personal data (“Personal Data”) includes your name, residential address, email address, phone number, credit or debit card data, and any other information you may supply us for identification purposes.
 

B）Collection of Personal Data

1. We may ask you to provide Personal Data when you use the Site, including when you voluntarily register or update your existing profile with us, subscribe to catalogues or newsletters, email us, use our customer services, answer surveys, enter promotional opportunities, post on our social networks’ message boards, or make any other submissions to our Site.

2. Please note that it is mandatory for you to provide certain categories of Personal Data (as specified at the time of collection). If you do not provide any Personal Data marked as mandatory, we may not be able to process your request, or provide you with our products or services.

C）Purpose of Collection

We collect and use Personal Data about you for the following purposes:

1. To process your requests or orders, and deliver services, such as goods, clothing alterations, and other services;

2. To provide you with customer service and respond to your enquiries, feedback or claims;

3. To provide information about the Company and our products, such as newsletters, events, promotions or contests;

4. To conduct surveys and analyses for research, statistical, product and service developments in an effort to improve your shopping experience (we may tailor our Site to your interests and offer specific products to you accordingly); and

5. To comply with legal requirements.

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D）Changes to the Privacy Policy

1. We may make changes to this Privacy Policy from time to time. You should check our website frequently to view recent changes of our Privacy Policy.

Take your business to the next level with us. Our wholesale program offers stunning products that will captivate your customers. We believe in clear communication and transparency. Explore our competitive pricing, flexible order quantities, and customization options to align our products with your brand. To get started, provide us with essential details such as your business name, location, and the products you're interested in. Together, we can create a successful partnership that enhances your business and attracts new clientele. Promote your business with our high-quality products and resources, and let's elevate your brand to new heights.